ORDERSPACE is a very simple, user-friendly platform that anyone can pick up.

Here are some answers to some common practical questions.

Where is your Showroom and when is it Open?

Our showroom at 67 High Street in RENWICK is officially open to our Business Customers from 9:00am to 3:00pm Monday - Friday. You are always welcome to let us know if you would like to come in outside of our official opening hours and we'll do our best to accommodate you.

How do I find the items I need?

We're here to help you build your Catalogue so you end up with a one-stop Portal for all your Workgear needs. There is such a huge range of Workwear available and it can be a bit overwhelming. There are a few different ways we can help here:

Check the popular compilations we have on ORDERSPACE in your Dropdown - anything you add to your cart here will then be added to your main Catalogue.
Tell us what you use currently and we will either source it or find you a very close alternative from another Supplier
Browse our Website and either search for items or take a look at the online resources for the different Suppliers we currently have access to. Let us know of any items you wish to have priced and we'll add them to your Suggestions Catalogue.
Simply give us a brief of the type of items you need and we will hunt them out for you.

Who are your Suppliers?

We have been working hard over the past 18 months to build up our Stock and Suppliers. Some of our Main Suppliers include:

Bisley Workwear - Traditional & Hi Vis Workwear
Syzmik Workwear - Traditional & Hi Vis Workwear
FXD Workwear - Mostly Traditional Workwear & Work Boots
Paramount Safety - Bison Workwear, Raingear, Overalls, High Risk, Hard Hats & Accessories
Styx Mill - Lifestyle and traditional Oilskin
Stoney Creek - Traditional & Hi Vis Workwear + Lifestyle & Corporate Wear
Swanndri - Lifestyle & Corporate Wear
Swazi - Lifestyle and Corporate Wear
Volcom - Traditional Workwear
Esko Safety - First Aid, Safety Glasses, Gloves & PPE
Puma - Safety Boots and Shoes
Brass Monkey - Quality NZ-Made Thermals
JBs Workwear - Traditional & Hi Vis Workwear, Accessories, Gumboots, Chef & Hospitality Workwear
BIZ Collection - Basic Tees, Polos & Jackets as well as an Active-Wear and Corporate Range
Premium Apparel - Headwear, Beanies, Caps & More
Aussie Pacific - Team Polos, Tees, Hoodies & More
AS Colour - Team Tees, Hoodies & More
Daneunder Workwear - Specialised Flame Resistant (Cal Rated) Workwear & Some Hi Vis Staples
Cloke - Merinos, Sweatshirts, Hoodies, Polos, Jackets, Vests

If we don't stock the Brand you are currently using we can either find you a close alternative or we can look to add them as one of our Suppliers.

What About Branding?

We work very closely with our trusted Branding Partner, Embroidery Lab, right here in Marlborough.

All the current Branding Options we have for your Company can be found in the dropdown catalogue of the same name.

Just be sure to add any Branding Options for your Garments to the Cart - this also doubles as a great tool for you to price items including Branding for your Budgeting Purposes.

If you have one or two items you wish to keep un-branded, just choose one or two less in the quantity for your Branding Option and add a note at Checkout so we know it's not a typo.

We are also happy to keep Branded Stock on the shelf ready to go by agreement - just ask us.

For Embroidery, there is a one-off Set Up cost of $60.00+gst to digitise your file - just provide us with a good quality JPEG or PDF. An Embroidered Logo generally costs between $10.00 - $15.00+gst depending on Stitch count. Please note that there is a small run fee that is charged on embroidery orders of 5 or less items, this fee is $13.50+gst and this is additional to the per item embroidery cost.

For example:

If you are branding 5 items with the same logo of 2500 stitches the cost will be:

$13.50 small run fee
$10.00 for 2500 count logo per item (x5)

Total cost - $63.50+gst

If you are branding 6 or more items with the same logo of 2500 stitches (small run fee does not apply) the cost will be:

$10.00 for 2500 count logo per item (x6)

Total cost - $60.00+gst as the small run fee does not apply.

Heat Transfers are a great way to add a high-quality print to your Garments. To create a Print, we need a VECTOR File (usually an AI or Eps File)- if your LOGO has been professionally designed then your Designer will be able to provide this. If you only have a JPG or PDF we can have a Vector created for you for which there is a one-off Set Up cost of 60.00+gst. Prints cost between $8.00 - $18.00+gst each depending on size. There is no small run fee with Heat Transfers.

Do we have to Use the Portal to Order?

Not all at. Orderspace is just our way of offering an improved and simplified service for you to choose to use if you wish. Some of the benefits for you include the ability to track your orders and build quotes. The benefit for us is customised pricing that links seamlessly with XERO and a simple order management and dispatch process.

We are always happy to see our Customers come through the door if you prefer to do things face-to-face :)

Do you just supply Clothing?

Actually no, we can source and supply all kinds of things including, but not limited to:

Safety Boots & Shoes (including Gumboots)
Hats, Gloves, Socks & Bags
Earmuffs / Earplugs / Head torches
Hard hats / Bump Caps
Spray Suits / Spray Masks & Accessories
Safety Glasses and Goggles
First Aid Kits / Sunscreen / Wipes / Eye Washes etc

Tell us what you need and you may be surprised at what we can find!

What are the Delivery Options?

FREE Collection from our Showroom (DEFAULT)

FREE Delivery around Central & Semi-Rural Blenheim on Fridays

Semi Rural includes Renwick, Rapaura, Spring Creek, Fairhall, Grovetown & Riverlands and Cloudy Bay industrial parks.

$10.00 Local Courier for orders less than $200.00+gst to Picton, Seddon, Havelock & Wairau Valley

FREE Local Courier for Orders over $200.00+gst to Picton, Seddon, Havelock & Wairau Valley

Can I send Orders to different Addresses?

Absolutely. You can add as many different addresses for Delivery as you like under the drop-down at the top left-hand corner- just make your selection at the Checkout.

Can Staff within my Company order for themselves?

Yes, they can!

You can let us know which staff you wish to give online access to, we will send them an Invite to their personal Email address; they can then place an order with a PO number. A copy of any staff orders can be set to be emailed to a designated Manager if desired - in this case, staff orders are processed with a 24-hour delay to allow for any changes or advice by Management. We are also able to remove pricing if required for different logins - just let us know.

Or, if you want to keep it simple, you can just have one or two shared logins for your Company and use PO references to keep track of individual Orders.

Our Company has several different divisions, can we have different Catalogues?

Absolutely. Customers are grouped together under a Company Umbrella. We can create as many different catalogues as you need under that Umbrella and ensure that specific catalogues are only linked to the Staff for whom they are relevant.

How is Pricing Managed?

As a Company, you will automatically receive 5- 10% off standard Retail. Higher Valued Items and items you order a lot of may have more significant Discounts applied. Each Company has a customised Price List attached to the back end of their Catalogue. If volume discounts apply, these will kick in automatically for 10+ items.

The benefit for Companies who wish to manage a Budget is that you can effectively add items to the cart and build your own Quote before committing to an Order.

What is your turnaround for Orders?

We aim for a turnaround of 10-15 working days for Print and Embroidered Branded Garments. If an order is urgent just let us know in your notes and we will flag it in the queue. We are also happy to hold pre-branded garments on the shelf by agreement meaning they are readily available exactly when you need them- let us know.

For items that do not require any Branding and are regular items for your Company; we will endeavour to hold stock so you can collect by the next day in most cases.

Can I return Gear if it is the wrong size?

Yes you can; we have a 14-day return guarantee provided goods are returned with original tags attached and in unused condition suitable for resale. Unfortunately, we are unable to receive or refund garments that have already been branded.

Garments are also easily exchanged at our showroom if a Team member has the incorrect size.